Privacy Policy

Last updated: March 1, 2026

1. Information we collect

When you submit a sample or project inquiry, we may collect your name, business email, phone number, company name, and project description. We also collect standard technical logs such as IP address, browser type, and pages visited.

2. How we use information

We use submitted information to respond to sample requests, introduce certified dealers, fulfill specification pack requests, and improve site usability. We do not sell personal information to third-party marketers.

3. Sharing

We may share inquiry details with regional Silestone partners or certified dealers solely to fulfill your request. Service providers who host forms or email systems process data under contractual confidentiality obligations.

4. Retention

Inquiry records are retained for as long as needed to complete your request and maintain legitimate business records, then deleted or anonymized according to internal retention schedules.

5. Your choices

You may request access, correction, or deletion of personal information by contacting [email protected]. Marketing unsubscribe options appear on any optional newsletter communications.

6. Security

We apply administrative and technical safeguards appropriate to the sensitivity of inquiry data. No method of transmission over the internet is completely secure; please avoid sending payment card numbers through website forms.

7. Updates

We may update this Privacy Policy periodically. The “Last updated” date at the top of this page reflects the current version.